Contact us
For any questions, shipping quotes or queries about orders. Please fill in this form and we will get back to you ASAP. You can also use the chat widget to ask any questions which require immediate responses if we are available online. Live chat is available until late 7 days a week. Thanks, the team at Bellas House.
Contact us
Our customers satisfaction is our number one priority. Sorry, we can't offer refunds on any furniture and some of our product lines for change of mind. Please reach out to us ASAP if your product is faulty or damaged. For change of mind that is eligible for return the customer is responsible for shipping costs. Shipping costs will not be refunded.
Standard delivery usually takes around 2-7 business days. Please note that during peak times this may be longer. If you are in a regional area this may be longer. If you require your order urgently please reach out to us ASAP.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
If you cannot checkout after inputting your postcode, please send through your postcode for an accurate shipping quote. Bulky freight charges can vary from state to state and we have excluded some states from the automatic checkout process. Please email us for accurate shipping rates.