Shiping info

Shipping Information

Thank you for choosing Bellas House . We are dedicated to providing you with a seamless and efficient shipping experience. Please review the following shipping information to understand our process, delivery options, and estimated timelines.

  1. Processing Time: Once your order is placed, we require a processing time to prepare and package your items for shipment. The processing time may vary depending on the specific products ordered and is typically within 1-3 business days. Please note that the processing time is separate from the shipping time.
  2. Shipping Methods: We partner with trusted shipping carriers to deliver your orders. Standard shipping is our default option, but expedited shipping may be available for certain products or at an additional cost.
  3. Shipping Destinations: We offer shipping to most destinations domestically. During the checkout process, you can enter your address to verify if we ship to your location. 
  4. Shipping Fees: Shipping fees are calculated based on several factors, including the destination, shipping method, weight, and dimensions of the items in your order. The shipping fee will be displayed during the checkout process, allowing you to review it before finalizing your purchase.
  5. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to track your package's journey from our facility to your specified delivery address. You can use the tracking number on our website's tracking page or visit the carrier's website directly.
  6. Estimated Delivery Time: The estimated delivery time depends on the shipping method chosen and the destination address. During the checkout process, you will see the estimated delivery timeframe based on your location. While we strive to meet these estimates, please note that unforeseen circumstances or carrier delays may occur, which are beyond our control.
  7. Shipping Updates and Notifications: We will keep you informed about the status of your shipment through email notifications. You will receive updates regarding order confirmation, shipping confirmation, and any relevant tracking information. If you have an account with us, you can also log in to view your order status and tracking details.
  8. Shipping Restrictions: Some products may have shipping restrictions due to their size, weight, or specific regulations. If any restrictions apply to your order, we will notify you, and alternative shipping arrangements may need to be made.
  9. Address Accuracy: It is essential to provide an accurate and complete shipping address during the checkout process. We cannot be held responsible for delays or misdeliveries resulting from incorrect or incomplete address information. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible.
  10. Remote Locations: Some regional areas may be classified as remote or have limited access. In such cases, there may be extended delivery times and potential service limitations imposed by the shipping carriers. We will make every effort to provide accurate delivery estimates for remote locations, but please understand that unforeseen circumstances beyond our control may affect these estimates and we may need to cancel your order and refund you. 
  11. Additional Shipping Charges: Delivering to certain regional areas may incur additional shipping charges due to the extra transportation costs involved. These charges, if applicable, may not be clearly stated during the checkout process as our shipping calculator may not provide the correct estimate. We will contact you ASAP to discuss as these shipping rates may be not be accurate. We apologize for any inconvenience caused by potential discrepancies in our shipping calculator for certain regional areas.
  12. When placing an order, our system will determine the most appropriate shipping method based on factors such as product availability, location, and efficiency. If the items are available in your warehouse, they will be shipped from there. However, if certain items are stocked by your suppliers, they may be shipped directly from their facilities to the customer's address.

We aim to provide exceptional service and ensure your orders are delivered promptly and in excellent condition. If you have any further questions or concerns regarding shipping, please don't hesitate to reach out to our customer support team. We are here to assist you and make your shopping experience a positive one.

Thank you for choosing our homewares website. We appreciate your business, and we look forward to helping you create a beautiful and inspiring home.